Privacy Policy

1. Overview

AetherTech Solutions Sdn. Bhd. ("AetherTech", "we", "us", or "our") is committed to handling information responsibly. This Privacy Policy describes how we collect, use, and protect information obtained through our website at aethertech.work and in the course of providing technology consultancy and software solutions services to our business clients.

This policy applies to our corporate website and associated analytics. It does not govern the data processing activities conducted within client platforms or systems that we build and operate on behalf of clients, which are subject to separate data processing agreements.

2. Information We Collect

We collect limited information through our website:

• Enquiry data. When you contact us via email, we collect your name, email address, organisation name, and the content of your message.
• Analytics data. We collect anonymised usage data including pages visited, referral source, browser type, device type, and approximate geographic region. This data does not identify individual users.
• Server logs. Our hosting infrastructure automatically records standard access logs, including IP addresses and request timestamps, for security and operational purposes.

We do not operate user accounts, process payments, or collect sensitive personal data through our website.

3. How We Use Information

Information collected through our website is used solely for the following purposes:

• Responding to business enquiries and correspondence
• Understanding how our website is used in order to improve its content and performance
• Maintaining the security and integrity of our systems
• Complying with applicable legal obligations

We do not use website visitors' information for marketing, profiling, or sale to third parties.

4. Analytics

We use privacy-respecting analytics tools to understand aggregate website usage. Analytics data is anonymised and not linked to identifiable individuals. We do not use advertising networks or cross-site tracking technologies on our website.

Standard web server logs are retained for a maximum of 90 days and used only for security and diagnostic purposes.

5. Disclosure of Information

We do not sell, rent, or trade information to third parties. Information may be disclosed in the following limited circumstances:

• Service providers. We engage third-party providers for hosting and infrastructure. These providers process data only on our instruction and are bound by appropriate confidentiality obligations.
• Legal requirements. We may disclose information where required to do so by applicable law, regulation, or lawful authority, including the Personal Data Protection Act 2010 (Malaysia) and any successor legislation.
• Business continuity. In the event of a merger, acquisition, or restructuring of AetherTech, information may be transferred as part of that transaction subject to equivalent privacy protections.

6. Data Retention

Enquiry correspondence is retained for a period of two years from the date of last contact, or longer where required by law or where an ongoing business relationship exists. Anonymised analytics data may be retained indefinitely. Server logs are purged after 90 days.

7. Security

We implement reasonable technical and organisational measures to protect information against unauthorised access, disclosure, alteration, or destruction. Our website is served over HTTPS. Access to correspondence and operational data is restricted to authorised personnel.

8. Your Rights

Under the Personal Data Protection Act 2010 (Malaysia), you have the right to request access to personal data we hold about you, to request correction of inaccurate data, and to withdraw consent to processing where processing is based on consent. To exercise any of these rights, please contact us using the details below.

9. Changes to This Policy

We may update this policy from time to time. The effective date at the top of this page reflects the date of the most recent revision. Continued use of our website following any update constitutes acceptance of the revised policy.

10. Contact

For any questions or requests relating to this Privacy Policy: